(4) If none of the above suggestions resolve your trouble, contact Apple or an Apple-Authorized Service Provider to have your Mac professionally serviced. Don't bother testing Skype or other third-party apps until you have your camera working with Apple apps.
(3) If your cam won't work properly even with Apple apps, use OS X Recovery to completely reinstall your Mac OS from the Recovery System stored on your startup drive. Ī ' Standard' user account is all you need for testing. If you need help, how to do it is explained in. If you do not have more than one user account for the testing, create a new one now. Do NOT use the 'Guest' account for this test. However, after the article was published, Apple has changed the built-in camera's name on newer Macs from 'iSight' to 'FaceTime' and then to 'FaceTime HD.' Regardless of the name of your built-in camera, the same info and troubleshooting applies.)īe sure to test more than one Apple app (Photo Booth, FaceTime, iMovie, QuickTime Player, etc.) in more than one user account. (BTW - The Troubleshooting article calls the camera an 'iSight'. (1) If restarting your Mac doesn't fix the problem, If that doesn't fix the problem there are some other possibilities: Start with OS X Recovery to reinstall your Mac OS.
